Course Overview:

The objective of the Level 5 Diploma in Tourism and Hospitality Management qualification is to enable learners’ development as managers within the tourism and hospitality industry, with a lifelong-learning orientation. It enables learners to critically apply contemporary knowledge and theories to the management of complex problems. Successful completion of this qualification will equip learners with the specialist skills and technical terminology to develop their management skills and to progress to further study or employment.

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Entry Requirement:

For entry onto the Level 5 Diploma in Tourism and Hospitality Management qualification, learners must possess:

• Relevant NQF/QCF/RQF Level 4 Diploma or equivalent

• Mature learners (over 21) with management experience (learners must check with the delivery centre regarding this experience prior to registering for the programme)

• Learner must be 18 years or older at the beginning of the course

• English requirements: If a learner is not from a majority English-speaking country must provide evidence of English language competency.

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Equivalences:

 Our qualifications at RQF Level 5 represent practical knowledge, skills, capabilities and competences that are assessed in academic terms as being equivalent to Foundation Degrees, Higher National Diploma (HND) and Year 2 of a three-year UK Bachelor's degree.

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Modules:

• Contemporary Issues in Tourism and Hospitality (20 credits)

• Marketing Management (20 credits)

• Customer Relations Management (20 credits)

• Operations Management (20 credits)

• Finance Management (20 credits)

• Human Resource Management (20 credits)

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Assessment & verification:

All units within this qualification are internally assessed by the centre and externally verified. The qualifications are criterion-referenced, based on the achievement of all the specified learning outcomes.To achieve a ‘pass’ for a unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the standards specified by all assessment criteria. The judgement that the learners have successfully fulfilled the assessment criteria is made by the Assessor.The Assessor should provide an audit trail showing how the judgement of the learners’ overall achievement has been arrived at.

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Progression:

Successful completion of Level 5 Diploma in Tourism and Hospitality Management provides learners the opportunity for a wide range of academic progressions including Level 6 Diploma in Tourism and Hospitality Management. As this qualification is approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation), learners are eligible to gain direct entry into Final year of a three-year UK Bachelor’s degree programme.

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Area of employment:

Primary areas of employment include:

• Resort Manager

• Restaurant Manager

• Event Manager

• Wedding Coordinator

• Cabin Crew

• Tour Manager

• Tourism Officer